The doctors and our advanced nurse practitioner do carry out home visits for selected triaged patients who are noted as housebound on the medical record. We ask you to call before 11.30 to arrange this so that we can assess the need for a visit the same day.
Please note that this is not an emergency service and it should not be a regular occurrence that a visit is requested the same day. If an urgent response is requested you will be asked to call an ambulance if 'red flag' symptoms are relayed to our reception staff. Alternatively, a Clinician may call you back to assess the situation and advise you appropriately.
We do not usually see children or young adults at home visits - we would ask you to bring them to come in to the clinic for assessment. There are very good reasons for this in terms of reserving visit slots for the frail and elderly who require home visits and who are more vulnerable, and also because we can often assess patients better with more facilities and help at the clinic rather than at home, thus leading to a better service to yourself.