Our reception team is here to facilitate and signpost you to the most effective Clinician or service dependant on your need. in order to do that, they will need further details to support them to do this as required by the practice policies and procedures they follow.
At busy times we will have two receptionists on duty at any one time. They will make your appointments, take requests for home visits, advise you if your test results/hospital reports have arrived and process your repeat prescription requests. They will deal with all your enquiries as efficiently as possible whilst respecting your confidentiality.
The practice pharmacist sees patients for medication reviews and deals with any issues related to repeat medication. In addition they run hypertension (raised BP) clinics and advise on reducing cardiovascular risk factors for heart disease and stroke.
NHS Walsall employs district nurses and health visitors who work from within the medical centre.
The practice is closed on the last Wednesday of the month for staff training purposes.