We offer a repeat prescription service for regular items that have been added by the doctor as repeat medication. You may bring in or arrange to have your medication request slips brought into the practice or posted/faxed to us or using the online repeat prescription ordering facility as noted below. Please note - we DO NOT offer a repeat prescription over the telephone unless you are noted to be housebound on your medical record. We aim to have your prescription ready 48 hours after we receive your request. Please note that we can sometimes be subject to staff sickness or an unexpected high workload. Where this occurs we would ask that you communicate with our reception staff so that we can try to get urgently required medication to you on an individual basis. Please do not blame the reception staff if your prescription is not ready and you have not communicated any particular needs or urgency to us.
It is the patient's responsibility to check periodically the stock of their medication and ensure that they do not exhaust their supply and then request a repeat prescription at the 'last minute'. Furthermore, please ensure that you attend your scheduled medication reviews regularly especially if you are taking multiple repeat medications. If there are outstanding reviews the practice is within rights to withhold non-essential medication until the patient is contacted and agrees to attend for a review with the clinician. Refusal to attend the Clinician for medication or other medical reviews indicates that it may not be safe to treat your medical conditions and we may need to discuss this with you personally.
Online Ordering of Repeat Medication
WE AIM TO COMPLETE ALL REPEAT REQUESTS WITHIN 48 HOURS OF THE REQUEST BEING RECEIVED (EXCLUDING WEEKENDS AND BANK HOLIDAYS) HOWEVER DUE TO STAFF SICKNESS OR ABSENCE THERE MAY BE DELAYS - IF YOU HAVE AN URGENT NEED FOR MEDICATION, PLEASE SPEAK TO THE RECEPTION TEAM.
PLEASE NOTE - IF YOU ARE REQUESTING REPEAT MEDICATION MORE THAN A WEEK EARLY THEN YOUR REQUEST WILL NOT BE CARRIED OUT UNTIL THE MEDICATION IS DUE.
IF YOU DO NOT SEE THE MEDICATION YOU REQUIRE LISTED, PLEASE CONTACT THE SURGERY DIRECTLY. YOU WILL NOT BE ABLE TO ORDER MEDICATION THAT IS NOT ON YOUR REGULAR REPEAT LIST USING THIS FUNCTION.
Please click the link below if already registered to use the online facility.