Field Road Surgery

How Do I...
Make An Appointment?

Appointments may be made by telephoning 01922 775139/40 or by calling at the surgery. Routine 10-minute appointments may be made well in advance (maximum two months), which will enable us to offer you an appointment at a time best suitable to your requirements. If you arrive more than 20 minutes late for your appointment, it will not be possible for you to be seen. If you cannot keep an appointment, please let us know well in advance so that the appointment can be offered to someone else.

How Do I...
Obtain A Home Visit?

The doctors and our advanced nurse practitioner do carry out home visits for selected triaged patients. We ask you to call before 11.30am to arrange this so that we can assess the need for a visit. Later calls will make it very difficult to arrange this so that we can assess the need for a visit. Later calls will make it very difficult to arrange visits for the same day.
Please note that not an emergency service and it should not be a regular occurance that a visit is requested the same day. If an urgent response is requested you will be called asked to either call an ambulance if 'red flag' symptoms are relayed to our reception staff. Alternatively, a clnician may call you back to assess the situation and advise you appropriately.
We do not usually see children or young adults for the home visits - we would ask you to bring them to come in to the clinc for assessment. There are very good reasons for this in terms of open visit slots for the frail and elderly who require home visits and who are more vulnerable, and also because we can often assess patients better with more facilities and help at the clinic rather than at home, thus leading to a better service to yourself.

At times when our nurses or doctors are sick or are on annual leave it may be necessary for you to see a locum doctor rather than your regular GP. You will be informed of this situation when you call to book your appointment.